Grievance Redressal & Corrections Policy

Flairius News (flairiusnews.com) is committed to the highest standards of journalism, ethical conduct, and public accountability. In compliance with Rule 11 of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, we have established a robust, transparent system to address complaints, grievances, and requests for corrections regarding the content published on our platform.

If you believe any content on our website violates the Code of Ethics or contains a factual error, you can lodge a formal grievance using the mechanism detailed below.

1. The Three-Tier Grievance Redressal Mechanism

As a digital news publisher, we operate under a structured three-tier regulatory framework to ensure your complaints are handled impartially:

• Tier I (Self-Regulation by the Publisher): This is your immediate point of contact. Your grievance is handled directly by our internal Grievance Officer, who will investigate and resolve the issue within 15 days.
• Tier II (Self-Regulation by Self-Regulating Bodies): If you are unsatisfied with our Tier I response, you can escalate the complaint to the independent self-regulating body of publishers to which Flairius News belongs (e.g., Digipub News India Foundation, DNPA, or NBF).
• Tier III (Oversight Mechanism): This is the final tier managed by the Ministry of Information and Broadcasting, Government of India, for inter-departmental review if the lower tiers fail to resolve the issue.

2. Tier I: Contact Our Grievance Officer

Any person aggrieved by the content published on flairiusnews.com can file a complaint directly with our designated Grievance Officer.

Grievance Officer Details

• Name: Pranay Ranjan
• Designation: Grievance & Compliance Officer
• Email: compliance@flairiusnews.com / editor@flairiusnews.com
• Postal Address: Noida, Uttar Pradesh, India

How to File a Valid Complaint

To help us process your request swiftly, your email or written letter must contain the following details. Incomplete complaints cannot be processed legally.

1. Complainant Details: Your full name, contact number, email address, and physical address.
2. Article Reference: The exact URL (link) of the news article, video, or post being contested, along with the date of publication.
3. Nature of Grievance: Specify exactly which part of the article is problematic (e.g., defamatory content, factual inaccuracy, invasion of privacy, or violation of the Code of Ethics).
4. Supporting Evidence: Clear documentation, screenshots, links, or certificates that support your claim of inaccuracy or violation.

3. Timeline and Resolution Process

1.Acknowledgment:Within 24 Hours.

Our compliance team will send an automated acknowledgment email containing a unique Grievance Tracking Number.

2.Investigation:Days 2 to 10.

The Grievance Officer, in consultation with the editorial desk and the original writer, will review the evidence and cross-check the primary sources.

3.Final Order:Within 15 Days.

We will issue a formal written response to you detailing our decision. The outcome will be one of the following: No action required (if the content is verified as accurate), an amendment/correction, a formal apology note, or total take-down of the content (in extreme legal violations).

4. Monthly Transparency Disclosure

As mandated by Indian law, Flairius News maintains a public ledger of compliance. On the 1st of every month, we publish a Compliance Report detailing:

• The total number of grievances received during the previous month.
• The nature of those grievances.
• The number of grievances resolved, rejected, or currently pending.
• The operational updates or corrections made as a result.

Note to Readers: For general feedback, pitches, or tip-offs that do not fall under a legal violation or strict correction request, please use our standard Contact Us page or email info@flairiusnews.com.

This document was last updated on: [06/06/2026]